faqs

Any questions?

Here you can find your answers!

Yes, we require you to book the tour. This allows us to provide the best quality tour. You can easily book on our website,from the moment we upload monthly tours (around 15th of the month before!). We remind you that the tours are intended for independent travelers and small groups of friends up to 5.

You can join Frog Free Walking Tour Milan for free. However, if you enjoy the experience with your licensed tour guide, you can pay what you think it’s worth at the end of the tour. We accept cash and in some tours also electronic payments. Our company is not economically supported by any institutional bodies. We survive thanks to the tips we received from our guests.

The Free Walking Tour in Milan tour is around 90-100 minutes (2.5 km). We will cover main sights (Piazza Duomo, Galleria Vittorio Emanuele II, Piazza della Scala, Piazza Affari..) and hidden gems.

Please be on time, better five minutes before. We do not wait latecomers☺ and we can’t answer messages! Anyway, if you are just few minutes late you can find your guide at the meeting point or in the yard of Palazzo Reale.

We suggest you wear comfortable walking shoes, carry a bottle of water and a BIG smile 🙂 In summer season (June-Sept) we suggest a hat and sunscreen, in winter season (Nov-Feb) warm clothes and umbrella!

Absolutely yes! Our tours are 100% barrier free…and Milan is quite a flat city. Even if your kids cannot walk yet they are more than welcome at the Frog Walking Tour!

Dogs (and animals in general) are welcome at the Frog Walking Tour. They must be leashed, however.

Yes, our tours are 100% zero emission. We do not print flyers and our guides get to the meeting point by bike or public transport

We are a very small team who like to give you a friendly atmosphere and all best advices to enjoy your stay in Milano. We are ALL official tour guides, but also easygoing people that love this amazing city!

Absolutely, Yes! We pay taxes, social security and so on like all freelance official tour guides.

Visitors are welcomed without any kind of discrimination.

Frog Free Walking Tour Milan trusts in Sustainable tourism attempting to make as low an impact on the environment  as possible.

Sustainable tourism should maintain a high level of tourist satisfaction and ensure a meaningful experience to the tourists, raising their awareness about sustainability issues and promoting sustainable tourism practices amongst them.

World Tourism Organization, 2004

 

Please Note, Signing up for any Tour you accept these (few and simply) rules: 

  • Free Walking Tours Milan are intended for the enjoyment of independent travellers, couples and small groups of friends. Both Frog and our freelance official tour guides reserve the right to deny participation to any participant/groups for any reason.
  • If you are a large group you can book a private tour! Click HERE for more info!
  • For organizational reasons some tours can be unified
  • In case of strikes / bad weather conditions / demonstrations the tour can be cancelled and all tours starts with a minimum number of pax
    For each of these cases, You will be tip off from our team.
  • You will leave your country with an insurance valid in Italy
  • Signin up for a tour you accept all these rules.